This was a small, time-sensitive order. A manufacturing error on the supplier’s side forced them to restart production, delaying the original timeline. Instead of using a reliable carrier to make up for lost time, they shipped via an untraceable, low-quality service without notifying us. Additionally, several units were “lost” during production. The goods arrived more than two months after payment, well past the promised date. Communication and handling throughout were unprofessional. If you are expanding or working with retailers, timelines are strict and missed deadlines are unacceptable. This supplier will not be growing with us. On-time Shipment： No

great service. good quality product